New Delhi
Domestic Departure Services
- Welcome by Officer at Curb side/Car Drop off
- Dedicated Officer from curb side till boarding gate
- Dedicated Porter for check-in luggage assistance,
- Dedicated Porter for hand baggage assistance, curb side to boarding gate
- Guidance through Security
- Golf cart will be provided post security on sharing basis –
- Assistance till the boarding gate
Welcome by Officer at Curb side/Car Drop off
Dedicated Officer from curb side till boarding gate
Dedicated Porter for check-in luggage assistance,
Dedicated Porter for hand baggage assistance, curb side to boarding gate
Guidance through Security
Golf cart will be provided post security / immigration on sharing basis –
Assistance till the boarding gate
Lounge Access (F&B, non-alcoholic beverages)
Welcome by Officer at Curb side/Car Drop off
Dedicated Officer from curb side till boarding gate
Dedicated Porter for check-in luggage assistance
Dedicated Porter for hand baggage assistance, curb side to boarding gate
Guidance through Security
Golf cart will be provided post security / immigration on sharing basis –
Assistance till the boarding gate
Lounge Access (F&B, non-alcoholic beverages)
Complimentary one-time waiver of re-scheduling charges
Cancellation benefits within 24 hours of the service time
International Departure Services
Welcome by Officer at Curb side/Car Drop off
Dedicated Officer from curb side till boarding gate
Dedicated Porter for check-in luggage assistance,
Dedicated Porter for hand baggage assistance, curb side to boarding gate
Guidance through Security
Golf cart will be provided post security / immigration on sharing basis –
Assistance till the boarding gate
Guidance to the Immigration counter
- Welcome by Officer at Curb side/Car Drop off
- Dedicated Officer from curb side till boarding gate
- Dedicated Porter for check-in luggage assistance
- Dedicated Porter for hand baggage assistance, curb side to boarding gate
- Guidance through Security
- Golf cart will be provided post security / immigration on sharing basis –
- Assistance till the boarding gate
- Lounge Access (F&B, non-alcoholic beverages)
- Guidance to the Immigration counter.
- Welcome by Officer at Curb side/Car Drop off
- Dedicated Officer from curb side till boarding gate
- Dedicated Porter for check-in luggage assistance
- Dedicated Porter for hand baggage assistance, curb side to boarding gate
- Guidance through Security
- Golf cart will be provided post security / immigration on sharing basis –
- Assistance till the boarding gate
Lounge Access (F&B, non-alcoholic beverages)
Complimentary one-time waiver of re-scheduling charges
Cancellation benefits within 24 hours of the service times
- Guidance to the Immigration counter
Domestic Arrival Services
Welcome by assistant at end of the aerobridge/bus drop off
Dedicated baggage assistant for retrieval of baggage
Dedicated Porter for hand baggage from aerobridge/bus gate till car parking Area
Assistance till car parking or receiving party.
Dedicated Officer from aerobridge/bus gate till car parking area
- Buggy Service
Welcome by Officer at end of the aerobridge/bus drop off
Dedicated Officer from aerobridge/bus gate till car parking area
Dedicated baggage assistant for retrieval of baggage
Dedicated Porter for hand baggage from aerobridge/bus gate till car parking Area
Assistance till car parking or receiving party
- Buggy Service
Welcome by Officer at end of the aerobridge/bus drop off
Dedicated Officer from aerobridge/bus gate till car parking area
Dedicated baggage assistant for retrieval of baggage
Dedicated Porter for hand baggage from aerobridge/bus gate till car parking area
Assistance till car parking or receiving party
Complimentary one-time waiver of re-scheduling charges
Cancellation benefits within 24 hours of the service time
- Buggy Service.
International Arrival Services
Welcome by Officer at end of the aerobridge/bus drop off
Dedicated Officer from aerobridge/bus gate till car parking area
Dedicated baggage assistant for retrieval of baggage
Dedicated Porter for hand baggage from aerobridge/bus gate till car parking area
Assistance till car parking or receiving party
- Guidance to the Immigration counter
- Buggy Service
- Welcome by Officer at end of the aerobridge/bus drop off
- Dedicated Officer from aerobridge/bus gate till car parking area
- Dedicated baggage assistant for retrieval of baggage
- Dedicated Porter for hand baggage from aerobridge/bus gate till car parking area
- Assistance till car parking or receiving party
- Complimentary one-time waiver of re-scheduling charges
- Guidance to the Immigration counter
- Buggy Service
Welcome by Officer at end of the aerobridge/bus drop off
Dedicated Officer from aerobridge/bus gate till car parking area
Dedicated baggage assistant for retrieval of baggage
Dedicated Porter for hand baggage from aerobridge/bus gate till car parking area
Assistance till car parking or receiving party
Complimentary one-time waiver of re-scheduling charges
Cancellation benefits within 24 hours of the service time
Guidance to the Immigration counter
Transit Services
- Warm welcome at the end of the aerobridge / bus drop off point –
- Dedicated staff for assistance from the end of the aerobridge on arrival till the boarding gate of the next connecting flight. –
- Dedicated Golf Cart from aerobridge. (Subject to availability and location of arrival gate) –
- Guidance with the Immigration process –
- Dedicated baggage assistant for retrieval of baggage
- Assistance with boarding process as per airline guidelines –
- Golf cart transfer from Security area till lounge/ boarding gate. (Subject to the availability of the boarding gate) –
- Warm welcome at aerobridge/bus gate
- Dedicated assistance from the end of the aerobridge on arrival till the boarding gate of the next connecting flight. –
- Dedicated baggage assistant for retrieval of baggage
- Guidance to the Security Check –
- Guidance with the Immigration process –
- Assistance with boarding process as per airline guidelines –
- Golf cart transfer from Security/ Immigration area till lounge/ boarding gate. (Subject to the availability of the boarding gate) –
Complimentary one-time waiver of re-scheduling charges
Cancellation benefits within 24 hours of the service time
- Warm welcome at the end of the aerobridge / bus drop off point –
- Dedicated staff for assistance from the end of the aerobridge on arrival till the boarding gate of the next connecting flight. –
- Dedicated baggage assistant for retrieval of baggage
- Dedicated Golf Cart from aerobridge. (Subject to availability and location of arrival gate) –
- Assistance with boarding process as per airline guidelines –
- Golf cart transfer from Security/ Immigration area till lounge/ boarding gate. (Subject to the availability of the boarding gate) –
Complimentary one-time waiver of re-scheduling charges
Cancellation benefits within 24 hours of the service time
Departure Services
- Welcome passenger
- Parking space VIP lane in first row.
- Porter services with dedicated staff.
- Wheelchair and infant services.
- Assist with separate entry gate.
- Assist with Check-in facilities.
- Assist with wrapping bag facilities.
- Assist with S.H.A. area (security hold area).
- Buggy Service
Arrival Services
• Welcome PAX at aero bridge.
• Porter services with dedicated staff.
• Wheelchair and infant services.
• Buggy from aero bridge to immigration point.
• Assist for Immigration.
• Assist duty free area (shopping area).
• Baggage collect and assist in baggage belt area.
• Assist to custom clearance.
• Lounges services are available for transits pax.
• Complete all services from terminal building to parking area.
Departure Services Gallery
Arrival Services Gallery
