Roles & Responsibilities – GM Operation

• Oversee and manage overall airport and aviation operations for efficiency.
• Develop and implement strategies to achieve company goals.
• Supervise department heads and ensure coordination across teams.
• Monitor compliance with aviation safety, regulatory, and operational standards.
• Ensure high-quality service delivery and customer satisfaction.
• Lead performance reviews, resource planning, and process improvements.
• Manage budgets, cost control, and operational KPIs.
• Provide regular reports to senior leadership and CMD.
• Represent the company in client meetings, vendor negotiations, and industry forums.
• Mentor and guide managers and staff for professional growth.